Effective Date: 01/01/2025
Brand: ProMantra
Contact Email: customerservice@promantras.com
At ProMantra, we are committed to delivering high-quality digital products designed to educate and empower business owners — especially gym owners — to grow online. Since our products are delivered instantly in a digital format, please read our refund policy carefully before making a purchase.
🚫 No Refunds on Digital Products
Due to the instant and downloadable nature of our digital content kits (including templates, strategy guides, and captions), all sales are final. Once access is granted, we cannot offer cancellations, refunds, or exchanges under any circumstances.
💡 Why No Refunds?
- You gain immediate access to all our proprietary content after purchase.
- Digital files cannot be returned or “unused.”
- Our pricing is transparent, and all features are clearly listed before purchase.
- This policy helps us maintain the integrity and value of our educational products.
🛠 Need Help with Access or Files?
We are happy to help if you:
- Have trouble accessing your files (Google Drive, Airtable, etc.)
- Face technical issues with templates
- Need basic guidance on how to use the kit
For any such concerns, please email us at: customerservice@promantras.com and we’ll respond within 48 business hours.
⚠️ Chargebacks & Disputes
Filing false chargebacks after product delivery is a violation of our terms. We retain evidence of all downloads, access logs, and communications. Legal action may be pursued for fraudulent refund claims.
Thank you for understanding and supporting a small business with digital-first solutions.
— Team ProMantra