Shipping & Delivery Policy

Effective Date: 01/01/2025
Brand: ProMantra
Contact Email: customerservice@promantras.com

At ProMantra, we sell digital educational products (such as content kits, templates, and training resources). This policy outlines how and when you will receive your purchase.

đźšš Digital Product Delivery

  • All our products are delivered digitally — no physical items will be shipped.
  • After successful payment, you will receive access to the purchased digital files via:
    • Google Drive link (for templates and strategy guides)
    • Airtable access (for ready-to-use calendars and organized post database)

⏱ Delivery Time

  • You will receive access within 24 hours of successful payment confirmation.
  • In most cases, access is granted instantly via email or a confirmation page after Razorpay payment.

❓ Didn’t Receive Access?

If you don’t receive access within 24 hours:

  1. Check your spam or promotions folder.
  2. Contact our support team at customerservice@promantras.com with your order ID or payment reference.

We will respond within 48 business hours and ensure timely resolution.

⚠️ Important Note

  • Please ensure you enter a valid email address during checkout to receive your digital content without delays.
  • We are not responsible for delays caused by incorrect email input or failed payments.

Thank you for trusting ProMantra. We aim to make your digital journey smooth, fast, and valuable!